Are you looking for an entry-level legal intake job with a personal injury law firm in Los Angeles, California? Law firms that handle slip-and-fall accidents and other injury claims hire staff to answer calls, collect information from potential clients, schedule consultations and help organise case records.
These jobs may suit applicants with strong communication, customer service, sales or administrative skills. Some employers provide training, while others require previous legal intake or personal injury experience.
Several Los Angeles-area law firms have published relevant career opportunities. However, applicants should check each employer’s current hiring status and requirements before submitting an application.
Entry-Level Legal Intake Jobs at a Glance
| Job detail | Information |
|---|---|
| Job category | Legal intake, client services and law firm administration |
| Industry | Personal injury and legal services |
| Location | Los Angeles and surrounding areas, California |
| Possible job titles | Legal Intake Specialist, Client Intake Coordinator, Legal Assistant, Receptionist |
| Experience | Depends on the employer; some roles offer training |
| Education | Varies by position |
| Work arrangement | Many positions are office-based; some may offer hybrid work |
| Salary | Depends on the position and employer |
| Application deadline | Not confirmed for every listing |
| Application method | Apply through the employer’s official careers page |
What Does a Legal Intake Specialist Do?
A legal intake specialist is often one of the first people a potential client speaks to when contacting a law firm. Someone who has slipped or fallen in a supermarket, shopping centre, workplace or other property may contact a personal injury attorney to ask about legal assistance.
The intake team gathers preliminary information and helps the firm determine what steps may be appropriate.
Typical duties include:
- Answering incoming telephone calls and online enquiries.
- Listening to potential clients and recording their accounts of an incident.
- Collecting basic information about the accident, reported injuries and relevant dates.
- Recording contact details and maintaining accurate electronic files.
- Scheduling consultations with attorneys or other staff members.
- Requesting or organising documents and photographs when instructed.
- Following up with prospective clients.
- Protecting confidential personal and case information.
- Directing legal questions to qualified attorneys rather than providing unauthorised legal advice.
Applicants should be comfortable speaking with people who may be distressed, injured or uncertain about what to do next.
Current and Recently Listed Opportunities
The following employers have published relevant career information. Their roles differ in experience requirements, practice areas and hiring status, so read each listing carefully.
1. Bilingual Legal Intake Specialist — JBA
JBA has published a Los Angeles listing for a Bilingual Legal Intake Specialist in its personal injury department. The advertisement states that candidates without prior intake experience may be considered if they have a successful sales background or familiarity with personal injury work. Training is provided.
The advertised compensation was $22 per hour, with potential bonuses. The position is office-based, and bilingual English and Spanish ability is relevant to the role.
Check the listing and application details: JBA Legal Intake Specialist.
Confirm that the vacancy remains open before applying.
2. Legal Assistant — Insider Accident Lawyers
Insider Accident Lawyers lists a Legal Assistant (Calendar Manager) position at its Los Angeles office. The employer states that no previous experience is required and that training will be provided.
The advertised pay range is $20–$30 per hour, depending on experience. The listing also specifies a bachelor’s degree, a GPA above 3.0 and Spanish-language ability.
The work focuses on supporting attorneys with calendar management and deadlines in personal injury cases. It is a legal support role rather than a dedicated intake position.
View the employer’s careers page: Insider Accident Lawyers Careers.
3. Client Intake Coordinator — Hillguard Injury Lawyers
Hillguard Injury Lawyers has advertised a Client Intake Coordinator position in Sherman Oaks, California. The role involves responding to prospective clients, conducting initial screenings, recording accident and injury information, arranging consultations and maintaining client records.
The published salary range is $45,000–$60,000 per year, and the listing describes a hybrid schedule.
However, the advertisement requires at least one year of experience in legal intake, customer service or a similar client-facing position. It may be more suitable for applicants who already have relevant work experience than for someone entering the workforce for the first time.
Check the role and current status: Hillguard Client Intake Coordinator.
4. Intake Specialist — D.Law
D.Law has published an entry-level Intake Specialist description for its Pasadena office. The role involves communicating with prospective clients, recording telephone conversations, reviewing documents and scheduling appointments.
The listing states that training is provided and no previous experience is required. The advertised starting pay is $20 per hour for a full-time, on-site position.
However, D.Law states that it is not currently hiring for this role and is accepting applications for a waitlist. The firm primarily handles employment law, so this is a related legal intake opportunity, not a confirmed slip-and-fall position.
Read the details or join the waitlist: D.Law Intake Specialist.
Requirements for Entry-Level Legal Intake Jobs
Requirements differ from one law firm to another. Applicants should review the original job advertisement before applying.
Common requirements may include:
- A high school diploma or equivalent, depending on the role.
- Clear written and spoken English.
- Professional telephone etiquette and customer service skills.
- Good typing, note-taking and data-entry ability.
- Basic computer skills, including email and office software.
- Strong organisation and attention to detail.
- The ability to manage several calls and tasks in a busy office.
- Respect for confidentiality and sensitive personal information.
- Spanish-language ability for positions that specifically require it.
A degree or previous legal experience may be required for some positions but not others. Do not assume that every entry-level role has the same qualifications.
Can You Apply Without Legal Experience?
Yes, some legal support employers consider applicants without previous law firm experience. The key is to identify vacancies that explicitly offer training or accept transferable skills.
Experience in retail, call centres, reception, customer service, sales or administration can help demonstrate that you know how to communicate professionally, manage enquiries and maintain accurate records.
When preparing your CV, highlight:
- Telephone and customer service experience.
- Accurate record-keeping and data entry.
- Written communication and professional email skills.
- Experience handling confidential information.
- Scheduling, organisation and time management.
- Any relevant language skills.
- Your ability to learn new computer systems.
Do not claim legal experience or qualifications you do not have. If you are new to the industry, explain how your existing skills relate to the role.
How to Apply for Legal Intake Jobs in Los Angeles
Step 1: Choose a suitable vacancy
Start with the employer’s official careers page or application system. Check the job title, location, experience requirements and hiring status.
Step 2: Prepare your CV
Use a clear, professional CV that emphasises customer service, communication, administration and computer skills. Include your education, relevant experience and accurate contact information.
Step 3: Write a short cover letter
Explain why you are interested in legal intake work and how your skills could help the firm communicate with prospective clients. If you have no legal experience, focus on transferable skills and your willingness to learn.
Step 4: Submit your application through the correct channel
Follow the instructions on the employer’s website. Upload only the documents requested and check that your contact details are correct.
Step 5: Prepare for an interview
Be ready to explain how you would handle a busy telephone line, record information accurately, protect confidential details and communicate respectfully with someone who has been injured.
Important Information for International Applicants
These positions are based in California, United States. Applicants living outside the US should verify the employer’s location requirements and whether they are legally authorised to work in the United States.
The listed roles are not confirmed remote opportunities for applicants based in South Africa. Do not assume that a US-based employer will sponsor a visa or permit overseas applicants to work remotely. Ask the employer about eligibility before spending time or money on an application.
Beware of Recruitment Scams
Be cautious if someone promises a guaranteed law firm job in exchange for a payment. Verify the recruiter through the employer’s official website, and never provide banking passwords or unnecessary sensitive information.
Use the original job listing to confirm the salary, location, application process and current status. A listing found online may have closed or changed since it was published.
Frequently Asked Questions
What is an entry-level legal intake job?
It is an administrative or client-service position that helps a law firm respond to enquiries, collect preliminary information, schedule appointments and maintain records. Some employers provide training to candidates without legal experience.
Do slip-and-fall law firms hire intake specialists?
Personal injury firms may employ intake specialists to handle enquiries about different types of injury claims, including slip-and-fall incidents. The exact duties depend on the firm and the advertised role.
Can I apply without a law degree?
Some intake and administrative positions do not require a law degree. Check the individual job requirements because legal assistant and other specialist roles may have different education criteria.
What is the salary for these jobs?
The reviewed advertisements show different pay levels. For example, Insider Accident Lawyers lists $20–$30 per hour for its Legal Assistant (Calendar Manager) position, while D.Law’s entry-level intake listing states $20 per hour but is currently accepting waitlist applications. These figures are listing-specific and should not be treated as a guaranteed offer or a current opening.
Are these jobs remote?
The reviewed opportunities include office-based and hybrid arrangements. Confirm the work arrangement with each employer. None of these listings should automatically be treated as a remote job available to applicants anywhere in the world.
Final Advice
Entry-level legal intake work can provide a route into law firm administration and client services. Start by reviewing the JBA and Insider Accident Lawyers listings for their stated entry-level or training provisions, then check the other employers for suitable roles.
Always verify that a vacancy is still open, meet the stated requirements and apply through the employer’s official recruitment channel.