Capitec Bank: Agent, Service Desk

Agent: Service Desk Technology Services

Job Details

Location: Bellville, Western Cape, ZA

Company: Capitec Bank Ltd

Date: Not Specified

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We’re on the lookout for energetic, self-motivated individuals who share our passion for service in the banking industry. To be part of the journey, follow the steps below:

1. To see what life at Capitec is all about and complete a short assessment, please click here!

2.  Once you have completed the above finalize your application by clicking apply below

Purpose Statement

• To provide a support service to the Capitec Bank branch environment by ensuring technical queries are responded to and resolved within the contracted service level agreement.

Experience

Minimum:

• This role is suitable for first entry into employment. 
• MS Office suite (Basic)

Ideal:

• Telephonic technical support experience, preferably in a Service Centre environment

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Qualifications (Minimum)

• Grade 12 National Certificate / Vocational in Information Technology – Computer Science

Qualifications (Ideal or Preferred)

• A relevant tertiary qualification in Information Technology

Knowledge

Minimum:

• Cooperation and relationship building with people

Ideal:

• Basic IT Hardware and Software Support 
• Client Service principles

Skills

• Communications Skills
• Interpersonal & Relationship management Skills
• Attention to Detail
• Analytical Skills

Conditions of Employment

• Clear criminal and credit record
• Willing to work regular shifts or weekends or rotational standbys

How to Apply?
Click here to Apply
Click here to Submit CV

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