Capitec Bank: Service Consultant

Service Consultant

Job Details

Date: 15 Mar 2024

Location: Margate, KwaZulu-Natal, ZA

Company: Capitec Bank Ltd

ALSO READ: Capitec Bank Ltd: Delivery Lead: Granting

Apply by:  

We’re on the lookout for energetic, self-motivated individuals who share our passion for service in the banking industry. To be part of the journey, follow the steps below:

1. To see what this job is about and complete a short assessment, please click here!

2.  Once you have completed the above finalize your application by clicking apply below 

Purpose Statement

• To enhance the lives of our clients by providing excellent client service, fulfilling and exceeding the client’s needs, by using the Global One product offering in order to support our clients to Bank Better and Live Better  
   

Experience

Minimum:

• 3 to 6 months previous client service experience within a retail/ financial/ banking environment OR if no experience, a candidate with a relevant tertiary qualification can be considered”

Ideal:

• More than 1 year’s client service experience within a retail/ financial/ banking environment
• Demonstrated track record of engaging in a sales and client facing environment
  
  ALSO READ:  Capitec Bank: Relationship Banker 2024

Qualifications (Minimum)

• Grade 12 National Certificate / Vocational

Qualifications (Ideal or Preferred)

• A relevant tertiary qualification in Commerce or Similar
• Certification in Finance or Banking

Knowledge

Minimum:

• Knowledge and understanding of:
  • Basic calculations
  • Retail/consumer service environment

Ideal:

• Knowledge and understanding of:
  • Capitec Bank Products
  • Internal business processes and procedures
  • Organisational Policies, including (but not limited to) the Branch Credit Granting Policy principles (BCGP)

ALSO READ: Capitec Bank Ltd: Business Engineer (Cape Town)

Skills

• Communications Skills
• Interpersonal & Relationship management Skills
• Computer Literacy (MS Word, MS Excel, MS Outlook)

Conditions of Employment

• Clear criminal and credit record
• Must have fingerprints which are detectable/recognisable on Capitec Bank’s internal electronic banking system

Capitec is committed to diversity and, where feasible, all appointments will support the achievement of our employment equity goals.

How to Apply

Click here to Apply

Click here to Submit CV

ALSO READ: KFC: Food Service Team Member