Job Description

Reporting to: Sales Manager

PURPOSE: To effectively quote and sign up potential clients requiring the services of ADT Security.
To effectively quote and sign up potential clients requiring the services of ADT Security. Incumbent’s main focus is to sign up reconnections (clients that move out of an existing ADT premises, signing up the new owner

QUALIFICATION & EXPERIENCE:

Matric
3 years’ sales experience
Drivers license
Reliable car
PSIRA Grade C – advantageous

JOB REQUIREMENTS & OTHER ATTRIBUTES:

Computer Literate (MS Office, advanced Excel, PowerPoint)
Listener experience advantageous
All paperwork scheduled for installation the following day must be in by 12h00 with Contracts Centre, for processing. Contracts Centre to have paperwork to at CIS by 12h00 and in stores by 13h00
Accurate submission of reports \ research information to department heads or hub leaders when required
Timeous submission of cell phone statements and commission sheets.
Book appointments between 08h00 to 17h00 – one and a half hours apart, or as discussed with coordinators
Add-on (additional equipment or upgrading of existing equipment) – client account number to be recorded for outstanding monies check
Link-up (existing alarm system, maybe with another company or new client moving into premises that has a system) – Ex-response Company name to be recorded
Alarm only (no radio link-up – only alarm equipment)
Full alarm (completely new alarm with radio link-up)
Panic Alarm (panic system with radio link-up)
Coordinator to telephone consultant with appointment details. Should the consultant be unavailable – a voice message will be left. Coordinator to confirm lead receipt with rep
Coordinator to fax appointment sheet to relevant Hub 16h00 daily.
Consultants will phone coordinators on an hourly basis to advise of their own booked appointments and to receive their new appointment details. Consultants to also advise coordinators to times they will be unavailable to do appointments. This will eliminate double bookings.
Consultant visits client and quotes at the appointed time

PERFORMANCE STANDARDS

To ensure that all contracts and quotations are completed accurately and in full, where necessary drawings and or technical addendum’s to be attached.
Ensure timeous submission of all paperwork.
Ensure that all stats maintained are accurate
Ensure all feedback on direct leads is accurate

We reserve the right not to make an appointment to any advertised position. Whilst preference is given to existing employees at all times and the choice made is purely on merit, Historically Disadvantaged Candidates and Black Female Candidates are encouraged and supported in the FSG team.

Fidelity Services Group (Pty) Ltd supports global fair practice and business ethics on continuous development of our human capital as the key resource to our success in the markets in which we participate. Should you not be contacted regarding this position within 10 working days from the closing date, please regard your application as unsuccessful.

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