Description
To provide CHAMPS to customers and to expedite KFC products in an efficient, friendly and courteous manner while maintaining a clean and tidy work area.
Requirements
– Approach and treat the customer in courteous, friendly and efficient manner as laid down the Service Section of the CSL.
– Prepare products using approved CSL procedures.
– Monitor product quality by checking and acting upon expiration dates and times for products.
– Ensure the correct use of product holding equipment in respect of holding times and temperatures.
– Keep the Customer Service Area and Front Counter clean and tidy.
– Follow all cash handling procedures as per Company Standards.
– Deal with customer complaints as per CSL procedures and bring any customer complaints to the manager’s attention.
– Adhere to Yum’s culture principles.
– Act like a customer maniac by achieving ROCC standards and delivering 100% CHAMPS with a Yes attitude on every shift.
– Perform other duties from time to time as requested by the Restaurant General Manager/Assistant Manager/Shift Supervisor.
Work Level
Skilled
Job Type
Permanent
Salary
Market Related
EE Position
Yes
Location
Northern Cape
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